CF-Centralized Scheduler II

Schedules resources for procedures to maximize patient convenience and efficiency of resource utilization. Works with numerous departments while multi-tasking and maintaining accuracy and performance within a fast-paced call center environment. Interacts in a professional and timely manner with patients, physician offices, and other department personnel. Works with Patient Financial Services to complete or verify accurate completion of patient insurance information. Reviews accounts post procedure for accuracy via the use of the charge capture audit system. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful.

• Schedules resources for procedures to maximize patient convenience and efficiency of resource utilization.
• Works with numerous departments while multi-tasking and maintaining accuracy and performance within a fast-paced call center environment.
• Interacts in a professional and timely manner with patients, physician offices, and other department personnel.
• Works with Patient Financial Services to complete or verify accurate completion of patient insurance information.
• Reviews accounts post procedure for accuracy via the use of the charge capture audit system.
• Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful.

• Ability to work and meet deadlines in a fast-paced, dynamic, project-oriented environment
• Comprehensive end user computer skills; MS Office including Word, PowerPoint, Excel and Outlook; Windows operating system and Internet
• Ability to read medical charts or dictation, understand services performed and correlate those services to charges on the bill
• Self-motivation, detail-oriented focus, and outstanding customer service skills
• Effective written and oral communication skills
• Detailed focus on accuracy and completeness of examination documentation requirements
• Knowledge of medical and imaging terminology, modality usage

• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)
• Pet Insurance*
• 401k matching

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