Consumer Access Specialist

Ensures patients are appropriately financially cleared for all appointments. Performs eligibility verification, obtains pre-cert and/or authorizations, clears registration errors and edits pre-bill, and performs other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.

• Ensures patients are appropriately financially cleared for all appointments.
• Performs eligibility verification, obtains pre-cert and/or authorizations, clears registration errors and edits pre-bill, and performs other duties as required.
• Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary and patient access departments.
• Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.

• One year of customer service experience
• High School diploma or GED

• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support
• Pet Insurance
• Debt-free Education* (Certifications and Degrees without out-of-pocket tuition expense)

Faith-based & mission-driven organization. Central Florida's premier multi-specialty medical group. Comprehensive Employee Benefits such as Educational Reimbursement. CREATION Health employee wellness and lifestyle programs. Positive working climate to support a work-life balance.