Front Desk Concierge

Responsible for establishing patients' overall experience ensuring safety and demonstrating respect, with an emphasis on customer service. This position handles access-related activities including scheduling, registration, and pre/post visit communications. This role ensures a pleasant experience for patients through efficient and courteous service. In addition, this position addresses patient inquiries and provides necessary information. Additionally, this role collaborates with other staff to maintain smooth operations.

• Responsible for establishing patients' overall experience ensuring safety and demonstrating respect, with an emphasis on customer service.
• Handles access-related activities including scheduling, registration, and pre/post visit communications.
• Ensures a pleasant experience for patients through efficient and courteous service.
• Addresses patient inquiries and provides necessary information.
• Collaborates with other staff to maintain smooth operations.

• High school diploma or GED equivalent
• 3 years of previous customer service experience (Hospitality, Retail, or Medical)

• Benefits and Paid Time Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit.