Senior Patient Access Representative Primary Care Clinic

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. Sr Patient Access Representative - UChicago Medicine AdventHealth Great Lakes Medical Group Primary Care Clinic All the benefits and perks you need for you and your family: Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance Paid Time Off from Day One 403-B Retirement Plan 4 Weeks 100% Paid Parental Leave Career Development Whole Person Well-being Resources Mental Health Resources and Support Schedule: Full Time, 40 hours/week, 8-hour shifts, Monday-Thursday 7:30a-7p, Friday 7:30a-5p, Saturday 8a-12:30p, Hours will vary based on clinic need Location: 2363 63RD ST, Woodridge, 60517 The community you'll be caring for: UChicago Medicine AdventHealth Medical Group The role you'll contribute: Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures. Performs clerical and reception duties associated with patient registration. Provides support and serves as a resource for other. The value you'll bring to the team: Gathers necessary demographic, insurance, and clinical information from patients and enters it into the appropriate database. Seeks appropriate resources to resolve issues about the type, date, or location of prescribed procedures. Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources. Coordinates and communicates schedules with patients and clinical staff. Assists with coordination of activities related to insurance pre-certification and authorization. Provides counseling to patients, participants, or their representatives regarding pre-service requirements and instructions. Ensures accurate and timely entry of patient information into the system. Communicates effectively with patients, clinical staff, and insurance providers to facilitate smooth scheduling and authorization processes. Mains up-to-date knowledge of insurance requirements and pre-certification processes. Addresses and resolves any discrepancies or issues related to patient scheduling and insurance authorization. Supports the clinical team in managing patient flow and optimizing resource utilization. Other duties as assigned. Qualifications The expertise and experience you'll need to succeed : High School Grad or Equiv Required Work Experience Required Clinic experience preferred This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Category: Patient Financial Services Organization: UChicago Medicine AdventHealth Great Lakes Schedule: Full-time Shift: 1 - Day Req ID: 25044522

• Communicates with patients, participants and staff to accurately schedule patients for prescribed procedures.
• Performs clerical and reception duties associated with patient registration.
• Provides support and serves as a resource for other.
• Gathers necessary demographic, insurance, and clinical information from patients and enters it into the appropriate database.
• Seeks appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
• Schedules patient procedures in a manner that most efficiently utilizes the patient's time and clinical resources.
• Coordinates and communicates schedules with patients and clinical staff.
• Assists with coordination of activities related to insurance pre-certification and authorization.
• Provides counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.
• Ensures accurate and timely entry of patient information into the system.
• Communicates effectively with patients, clinical staff, and insurance providers to facilitate smooth scheduling and authorization processes.
• Maintains up-to-date knowledge of insurance requirements and pre-certification processes.
• Addresses and resolves any discrepancies or issues related to patient scheduling and insurance authorization.
• Supports the clinical team in managing patient flow and optimizing resource utilization.
• Other duties as assigned.

• Clinic experience preferred

• Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.