Software Quality Engineer I – CIAM

Software Quality Engineers work with teams and the Engineering community to evolve our approach to test automation and the tooling used to ensure software is of high quality.

• Develop the QA roadmap to establish strategic direction of QA work for our platforms.
• Develop and expand our test automation framework and test coverage including integration to our continuous delivery (CI/CD) process thereby enabling agile process.
• Develop working knowledge of the entire application stack of CIAM flows including tests at all levels.
• Groom and prune tests at all levels to ensure optimal coverage and effective deduplication.
• Collaborate with Product Managers, Software Engineers, Data Engineers, and with the wider product and development team to understand how new features should be tested and to contribute to automated tests for these new features.
• Collaborate with engineers to define and implement mechanisms to inject testing earlier into the software development process.
• Identify, share, and nurture the adoption of best practices in code health, testing, testability, and maintainability.
• Analyze complex software systems and collaborate with others to improve the overall design, testability, and quality.
• Strive for the fastest feedback possible.
• Test parallelization should be a top priority.
• Configure automated tests to execute reliably and efficiently in CI/CD environments.
• Track and communicate test results in a timely, effective, and automated manner.
• Work within guidelines set by team to independently tackle well-scoped problems.
• Seek opportunities to expand technical knowledge and capabilities.
• Perform other duties as assigned.

• Three years of programming/development experience preferred
• 1-2 years of experience developing automated test suites using programming languages
• Knowledge of Generative AI (GenAI) or Copilot for automating test case creation
• Three years of experience in Jira and Jira Xray for creating test plans and test cases
• Two years of experience with Playwright or WebDriver IO automation framework
• 1-2 years of experience in API testing

• Health Insurance
• 401k matching
• Retirement
• Paid Time Off
• Wellness Program
• Volunteer Encouragement

Taking care of our customers, our communities and each other. That’s the Travelers Promise.