Sr. Product Manager - Salesforce

Sr Product Manager: As a Sr Product Manager on the Engagement Services team, you understand consumer needs and behaviors and advocate for a frictionless consumer experience. You collaborate with product teams to define the support for the maturation and roadmap for those products within your portfolio. You influence your teammates, as well as stakeholders and key executives, through leadership skills, data, storytelling, and logic. You are equally comfortable collaborating with a development team and presenting in front of executive stakeholders.

• Serve as the product visionary for large, complex, or multiple Scrum teams who are creating functionality primarily on the Salesforce platform
• Manage and lead the product throughout the entire product life cycle including product discovery/prediscovery, managing requirements, execution and release
• Responsible for understanding the business vision, needs, values and KPIs
• Create and maintain Product Roadmaps
• Mentor other Product Managers and help shape the product culture within Ascension
• Be the liaison between stakeholders and product team and manage stakeholder expectations
• Understand and prioritize business needs to optimize delivery team efforts
• Work closely with the product team to build a MVP that meets/exceeds stakeholder expectations
• Ensure the team is driving towards the stakeholder vision
• Define, instrument and measure key product analytics and understand how the product drives business goals
• Responsible for Forecasting and providing status to the leadership team along with the Scrum master
• Perform UAT if stakeholders are not available
• Create training documents as needed
• Own, track and report out on product initiatives and progress toward milestones
• Able to identify and provide audience-appropriate metrics in multiple formats
• Responsible for understanding the business vision, needs, values and KPIs
• Create and maintain Product Roadmaps
• Mentor other Product Managers and help shape the product culture within Ascension
• Be the liaison between stakeholders and product team and manage stakeholder expectations
• Understand and prioritize business needs to optimize delivery team efforts
• Work closely with the product team to build a MVP that meets/exceeds stakeholder expectations
• Ensure the team is driving towards the stakeholder vision
• Define, instrument and measure key product analytics and understand how the product drives business goals
• Responsible for Forecasting and providing status to the leadership team along with the Scrum master
• Perform UAT if stakeholders are not available
• Create training documents as needed
• Own, track and report out on product initiatives and progress toward milestones
• Able to identify and provide audience-appropriate metrics in multiple formats

• 4-6+ years of experience as a Product manager for development teams
• Salesforce experience specifically
• Health or Marketing cloud -2-3 years
• Experience working in a healthcare setting
• Experience creating Roadmaps
• Advanced knowledge of standard Agile standards, metrics and KPI’s (key performance indicators) gained through years of experience
• Openness to new ideas, mentor, coach and train others to learn new things
• Outstanding interpersonal skills, a positive mindset, and a collaborative spirit are an absolute must
• Advanced verbal and written communication skills to help drive solutions

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.