Know Your Client Operations Strategy Analyst
Citi Careers
Heredia, Provincia de Heredia, Costa Rica
Hybrid
Posted Oct 19, 2025
Hybrid
Compensation
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About the role
Know Your Client Operations Strategy Analyst
Responsibilities
- Conduct client profile reviews for customer accounts
- Review all information and documentation ensuring compliance with local regulation and Citi standards
- Update KYC forms and client profiles according to policy requirements
- Follow up with clients to ensure information is received before due dates
- Perform KYC tasks, including monitoring and tracking of the KYC records and Appendix approval process
- Assisting with the development and execution of action planning for expiring records
- Ensuring records are not past due
- Appropriately assess risk when business decisions are made
- Support Business Execution by preparing reports, analysis and insights to manage Expenses and Headcount for SMB KYC Operations
- Support Vendor Management with analysis of key performance indicators related to vendors
- Translates raw data into easy-to-read format for decision makers
Requirements
- 0-2 years of relevant experience
- Experience in banking operations, preferably in the client account opening and pre-requirements process
- Bachelor's degree/University degree or equivalent experience
Benefits
- 401k matching
- Health insurance
- Flight privileges
About the Company
Discover your future at Citi
Job Details
Salary Range
Salary not disclosed
Location
Heredia, Provincia de Heredia, Costa Rica
Employment Type
Hybrid
Original Posting
View on company website