Administrative Assistant 1 (AA1) - Puyallup

The Department of Children, Youth, and Families is seeking an Administrative Assistant 1 (AA1) to join our team

• Provides reception duties for DCYF
• Screen calls and visitors
• Answers a multi-line phone system in a fast-paced environment
• Greets clients, providers, and staff
• Maintains office procedures, standards, priorities, and deadlines while coordinating office operations
• Applies knowledge of various DCYF regulations, rules, policies, and procedures
• Provides internal and external customer service to a diverse population
• Creates, edits, and reviews correspondence
• Maintains court calendars
• Troubleshoots standard office equipment
• Provides dual language translation services
• Data Entry into FamLink, Excel, Background Checks, and other programs
• Uploads court orders
• Processes Background Checks, Disclosure, and Discovery Requests
• Handles Birth Certificate and Social Security Number requests
• Maintains electronic files and/or logging systems for databases
• Provides back-up to other Administrative Assistant staff

• One year of increasingly responsible office experience requiring keyboarding or typing
• Commitment to equity, inclusion, and respectful workplace principles

• Health insurance
• Paid leave
• Staff training and other compensation benefits

The Department of Children, Youth, and Families is committed to ensuring that “Washington state’s children and youth grow up safe and healthy— thriving physically, emotionally, and academically, nurtured by family and community”