Complex Claims Adjuster - Casualty

Join us as a Complex Claims Adjuster to grow your experience in handling complex claims.

• Focused on Casualty, this role is an ideal opportunity to develop your expertise in handling and investigating complex claims.
• Proactively deal with claims in accordance with best practice guidelines which are central to AIGs quality standards, you will have a client centric mindset focused upon ensuring optimal total cost and outcome of claims.
• Regular contact with internal stakeholders and brokers, experts, and external lawyers.
• Acting as a mentor to junior members of staff to support with their technical development.
• Work closely with the Casualty management team, focused upon continuous improvement, you will assist with and on occasions lead key operational and strategic initiatives
• Use your claims expertise to support the feedback loop to key stakeholders and our culture of underwriting exclleence

• Extensive experience in handling Casualty EL/GL claims.
• Strong understanding of the end-to-end claims procedures.
• Customer centric mindset is critical.
• Detailed knowledge of the legal and regulatory environment within which such claims are handled.
• Proven ability to make an accurate and timely decision.
• Policy language skills enabling accurate and consistent policy wording interpretation.
• Lateral thinking and the ability to problem solve and develop new ideas to improve working practices.
• Strong desire to support a key aim of continuous improvement, identify opportunities and contribute to effective solutions.
• Strong communication, time management, administrative and report-writing skills.

• 401k matching
• Health insurance
• Flight privileges

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks.