Underwriting Assistant (12 Months Fixed Term Contract)

Underwriting Assistant (12 Months Fixed Term Contract) - Chubb External Careers

• Ensure high quality and efficient processing of administration requests
• Produce accurate, timely and efficient data entry of insurance risks
• Be able to manage the flow of bound risks received from the underwriters
• Deliver, monitor, maintain and improve the team’s KPIs and SLA’s
• Ensure all processing and credit control queries are answered within SLA/ agreed time frames
• Build strong working relationships with underwriting teams and ensure that underwriting management are regularly communicated with and kept updated on appropriate issues
• Collaborate closely with brokers upon request in addition to internal departments such as credit control, claims and compliance
• Work within the framework of Chubb ethical and service standards
• Support a culture of continuous improvement
• Identify process improvements, provide feedback to reduce rework or errors and escalate any blockages to the Operations Team Leader
• Support with writing and review of process guides
• Complete any other responsibilities/ad hoc initiatives provided by Team Leader

• Minimum A level standard (or equivalent)
• Proficient in written and spoken English
• Aptitude for compiling, evaluating and interpreting detailed information and data
• Customer centric attitude and focus
• Excellent level of attention to detail and accuracy
• Good computer skills including Microsoft Outlook and Excel skills
• Numbers driven
• Effective verbal and written communications in English
• Preferred experience in Back office and/or Customer Support
• Good understanding of SLA’s, targets and KPI’s
• Knowledge about insurance contracts

• 100% data quality checking prior to booking
• 100% data quality checking prior to booking
• 100% data quality checking prior to booking
• 100% data quality checking prior to booking
• 100% data quality checking prior to booking

Chubb offers outstanding employee benefits and fosters a diverse working culture. We are eager to hear from individuals who are interested in joining our team.