Customer Service Specialist

This Customer Service Specialist will work in a fast-paced, challenging environment to provide support to internal and external customers by utilizing strong communication skills to resolve customer service issues within the scope of policy. This position requires a high level of flexibility as it relates to cross training on multiple functions within the organization.

• Effectively communicate information verbally and in writing
• Maintain professionalism while dealing with difficult situations and/or people
• Identify opportunities for process improvement
• Interact professionally with all levels of management and staff
• Multi-task and problem solve under pressure
• Meet attendance and punctuality requirements
• Operate computer systems, telephone systems, copiers, fax machines, etc.
• Provide feedback to other departments regarding areas of concern or improvement
• Manage confidential information effectively
• Work independently and as part of a team
• Other duties as assigned

• Must live within 70 miles of LaVergne office

Benefits information not provided in this listing.

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you.