Controls Analyst, Pacific

The Controls Analyst will support execution of controls assurance program within our Pacific Operations team supporting Australia and New Zealand. This role reports directly to the Operations Risk & Controls Manager and works closely with business, operations, legal, compliance, risk, and internal audit teams.

• Work closely with business, process, and systems teams to maintain control registers controls, including identifying new controls, challenging control design, and supporting control deficiency remediation.
• Perform monitoring and testing activities to validate the design and operating effectiveness of controls.
• Create and maintain process flows with control activity overlays for operational risks and regulatory obligations.
• Continuously engage with process owners to understand core insurance processes, systems, and data flows, including impact awareness of business process and system changes.
• Perform root cause analyses and support control design remediation strategies to address issues raised by Audit, Compliance or Self-Identified; along with participating in meetings with assurance functions to close action plans.
• Participate in team meetings to collaborate and solve control problems, address team questions, and improve the team’s knowledge of the organization, risks, and control governance.
• Prepare schedules and reports using Excel and PowerPoint to support the administration of the controls assurance program and summaries of control testing results.
• Lead ad-hoc requests for information gathering, risk assessment, control documentation, remediation planning / control design, and monitoring efforts, when needed.

• BS/MS degree in Business, Finance, Accounting, Risk, or related experience preferred.
• 2-5 years business experience, preferably with general insurance knowledge and prior audit experience.
• Business acumen with a passion for innovating and driving improvement.
• Experience with risk assessment practices and internal control principles.
• Good organizational skills with ability to prioritize tasks to completion within deadlines.
• Ability to analyze business processes and clearly articulate observations and recommendations.
• Ability to work independently and within teams.
• Proficient Excel skills to analyze and summarize data and PowerPoint to present results.
• Good communication and presentation skills, with the ability to facilitate meetings and discussions.

• 401k matching
• Health insurance
• Flight privileges

AIG is a global leader in commercial and personal insurance solutions operating in over 70 countries and jurisdictions, AIG’s Global Business Operations & IT team identifies and drives high-quality innovation and cost efficiency in all our processes, systems and operations.