Data Center Critical Environment Technician Manager

Data Center Critical Environment Technician Manager | Microsoft Careers

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Serve as an operations specialist one or more major area of operations (e.g., electrical, mechanical, controls, generators, and work on advanced tasks independently.
• Oversee and coach team with the inspection of critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions to develop and analyze trends.
• Monitor performance of maintenance and operations utilizing telemetry, control systems, and other platforms and is able to identify all alarms.
• Safely and quickly respond to and lead an onsite incident response team for all abnormal conditions that impact operations and coordinate with other critical facilities professionals to perform corrective repairs.
• Enhances, develops new, or follows preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to incidents.
• Gather necessary information and creates incident timelines/data, root-cause analyses, and/or action items following an abnormal condition.
• Guide, oversee, and perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for one or more disciplines and one or more types of equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate.
• Serve as a subject matter expert for one type of equipment and oversee everyday tasks and troubleshooting within their area of expertise
• Provide and/or assign team to provide necessary escort to third-party contractors, sub contractors, vendors, and service providers on site for all severity leveled procedures.
• Take part in getting third-party work underway (e.g., making sure systems are properly energized/deenergized), ensuring the work is started and completed in a safe manner in accordance with standard practices, procedures, federal/local legislation, and municipal codes.
• Advises colleagues on inspection and supervision issues.
• Provides consultation to lower-level colleagues in troubleshooting systems and problems
• Understands, follows, ensures, and coaches team on safety and security requirements (e.g., job hazard assessments [JHAs], toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
• Proactively ensures safety and security requirements are followed and met for the work of themselves and others.
• Maintain safe working conditions and escalate immediately when unsafe working conditions are observed.
• Assesses and identifies appropriate resources and equipment necessary to fully support environmental health and safety (EH&S) objectives.
• Participates in required meetings, trainings, and necessary handoffs.

• High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
• Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays

• Health insurance
• 401k matching
• Generous time away
• Giving programs
• Discounts on products and services
• Industry leading healthcare
• Educational resources
• Savings and investments

Microsoft is committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a Data Center Critical Environment Technician Manager.