RN Patient Experience Manager Nights

Responsible for developing strategies to drive outcomes and accountability that will increase patient satisfaction. This position collaborates with leaders, physicians, staff, and vendors to ensure a mission-driven and safe experience for patients, their families, guests, and team members.

• Responsible for developing strategies to drive outcomes and accountability that will increase patient satisfaction.
• Collaborates with leaders, physicians, staff, and vendors to ensure a mission-driven and safe experience for patients, their families, guests, and team members.
• Provides support and consultation for developing department-specific patient surveys.
• Identifies trends in complaints and refers quality of care and safety issues to appropriate leadership.
• Trains staff on Patient Experience to ensure consistent and high-quality service.
• Facilitates strategic and operational changes to improve patient experience.
• Collaborates with leadership to drive decision-making, and establish long-term goals.
• Translates key strategic priorities into comprehensive plans and operational processes.

• Bachelor's
• Registered Nurse (RN)
• Proficiency in Word, Excel, data base management and trending reports required.

• Paid Days Off from Day One
• Student Loan Repayment Program
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Here at AdventHealth North Pinellas, you can find the Tarpon Springs hospital job that fits your talents, skills and passions. Our hospital services range from emergency and cardiovascular medicine to orthopedics, wound care, sleep medicine, general surgery and more.