Chubb Customer Center Account Executive

Chubb's Personal Risk Services Operations Division provides industry-leading service to clients, agents, and internal business partners. The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated Personal Lines Account Executive to work in a fast-paced agency environment.

• Serve as a trusted advisor for Chubb clients, assessing insurance needs and providing tailored solutions.
• Proactively identify coverage gaps, offer recommendations, and process policy updates per client requests.
• Utilize multiple systems to efficiently research, analyze, and resolve client inquiries and policy changes.
• Demonstrate comprehensive knowledge of Chubb's products, articulating their value to clients.
• Collaborate effectively within a team, leveraging strong interpersonal and communication skills.
• Partner with Chubb internal teams, including personal lines underwriters, to proactively address agent requirements and streamline policy servicing processes.
• Cultivate and strengthen relationships with agents, clients, and internal business partners to drive high satisfaction, maximize client retention, and foster long-term loyalty.

• Must possess a Property and Casualty Insurance license or be willing to obtain one within 30 days as part of the training program.
• Associate degree or comparable professional experience in the insurance industry required.
• Experience in personal lines operations, agency, underwriting, or marketing preferred.

• 401k matching
• Health insurance
• Flight privileges

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.