Customer Engineering Manager

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware.

• Lead a team of Customer Engineers and build a growth culture.
• Focus on talent strategy and development to deliver on cloud transformation outcomes for the customers and accelerate business goals for the territory.
• Foster partnerships with key customers across the book of business.
• Provide leadership related to cloud, transformation, and relevant industry trends.
• Partner with Google Cloud Sales leadership to define technical Go-To-Market (GTM) strategies and execution plan for the team's book of business.
• Lead workload and opportunity review meetings and provide insight into how to achieve a technical agreement and migration strategy, work with customers, partners, and prospects.
• Work cross-functionally across Google, partners, and the team to resolve technical roadblocks including capacity needs, constraints and product challenges affecting customer satisfaction.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience leading and developing teams through people management, mentorship, and coaching.
• Preferred qualifications: Experience with software life-cycles, building tools, architecting and developing software for scalable, distributed systems, including data platform, AI/ML and infrastructure.

• 401k matching
• Health insurance
• Flight privileges
• Stock options
• Paid time off
• Retirement plan

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.