Technical Account Manager, Google Cloud Consulting (Multiple Languages)

Our Google Cloud Consulting (GCC) organization within Google Cloud delivers product and implementation expertise to our customers to help them get the most out of their Google Cloud investments

• Accelerate customer adoption of Google Cloud by leading the implementation journey
• Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies
• Advocate for customers needs to overcome adoption blockers and drive new feature development
• Develop relationships with key stakeholders particularly C-Suite and IT team to understand a customer’s business and develop roadmaps
• Plan for customer events and launches, partner with Support, Engineering and Site Reliability Engineers to ensure customer success during critical moments

• Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
• 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs
• Experience supporting customers in cloud operations (e.g., launch and capacity planning, product release management), technical support, escalation management, or IT consulting
• Ability to communicate in English and German, French, Spanish, Italian, Dutch or Polish in order to communicate with clients in the region

• 401k matching
• Health insurance
• Flight privileges
• Stock options
• Professional development opportunities

Google Cloud accelerates every organization’s ability to digitally transform its business and industry