StreamLabs Customer Service Representative

StreamLabs, a pioneering leader in the IoT sector, specializes in manufacturing and providing services for products and systems designed to conserve water and protect against water-related damages. As a wholly owned subsidiary of Chubb, the world's largest publicly traded property and casualty insurer, StreamLabs operates independently, serving both consumer and commercial clients through various channels, including retail, distribution, insurance, and construction.

• Manage inbound business referrals efficiently
• Contact customers promptly and professionally
• Input sales orders accurately
• Track shipments and update company systems accordingly
• Respond to customer service requests as needed
• Maintain precise inventory records of finished goods and raw materials

• Associate degree or some college coursework preferred
• Experience in customer service, sales, or retail is required
• Ability to manage multiple projects simultaneously
• Familiarity with Internet of Things (IoT) technologies
• Proficiency in Customer Relationship Management (CRM) software
• Strong verbal communication skills
• Experience with Microsoft Office 365
• Excellent written communication skills

• life, health, dental, and vision insurance
• generous retirement savings plan
• disability coverage
• stock purchase plan
• flexible spending accounts
• tuition reimbursement
• business casual dress code

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise, and local operations globally.