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Claim Counsel, Surety

Travelers

Toronto, ON, CA
Hybrid
Posted Oct 09, 2025
Hybrid

Compensation

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About the role

Claim Counsel, Surety – Travelers Careers

Responsibilities

  • CLAIM HANDLING: Within authority limit, analyze, investigate, negotiate and resolve moderate severity Bond claims with moderate supervision by claims management
  • Identify all recovery opportunities and coordinate recovery efforts with the Recovery Management Unit and claims management
  • Prepare reports (i.e., Large Loss Memos, quarterly claim, EC, trial, class action) to management which accurately reflect loss development, potential/actual financial exposure, coverage issues, claim and recovery strategies
  • Within authority limit, retain, monitor, manage and approve payments to outside counsel on routine litigation matters, actively utilizing litigation management plans and budgets
  • Make appropriate decisions within own claim authority and make appropriate recommendations to management when necessary
  • Follow operational policies and procedures, including compliance, regulatory and Bond performance and customer service standards
  • Maintain accurate documentation/information in claim file and Bond claim management system and adhere to Claim documentation standards (i.e. coverage analysis, reserve and settlement rationale, current diary)
  • Solicit input and guidance from management when resolving claims which are beyond authority level
  • Communicate reserve adjustments to underwriting
  • Assist/mentor less experienced colleagues in claim resolutions
  • Represent Bond Claim in claim strategic initiatives (or lead team); lead Bond Claim strategic initiatives
  • LEGAL SUPPORT: Conduct coverage analysis and provide coverage opinions
  • Answer legal questions posed by underwriters that impact underwriting decisions, combining legal research with knowledge gained based on experience handling claims
  • Advise underwriters regarding the legal effect of bond and policy language and the extent of coverage
  • Answer legal questions posed by non-lawyer claim professionals to assist them in determining the legal standards applicable to claim handling and claim decisions
  • Maintain an active license and remain current with all required continuing education
  • BOND CLAIM SPECIFIC: Policy interpretation/coverage analysis including drafting coverage opinions with case law included
  • Provide input in review/revise new product initiatives, policies and policy endorsements and provide legal opinions relative to same
  • TRANSACTIONAL WORK AND NEGOTIATION: Review and draft moderate to complex coverage and reservation of rights letters and advise broker, clients as appropriate
  • Reviewing and drafting releases and settlement agreements, including confidentiality and no disclosure provisions, for sufficiency, and drafting same for direct handled matters
  • Advise non-lawyer claim professionals on the same
  • Negotiate settlements/resolutions directly or via counsel using legal arguments relevant to liability, damages, and coverage
  • Perform other duties as assigned

Requirements

  • Prior work experience in Bond industry preferred
  • 4 or more years of work experience as a lawyer (including in-house) or claims handling preferred
  • Able to use negotiation skills and strategies within a litigation and non-litigation context
  • Able to communicate effectively through writing and in face to face presentations
  • Able to communicate legal advice to underwriters and management independently and/or with input from manager
  • Proficient in drafting transactional documents
  • Can effectively work through conflict and resolve issues with a professional demeanor

Benefits

  • Health Insurance
  • Retirement
  • Paid Time Off
  • Wellness Program
  • Volunteer Encouragement

About the Company

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees.

Job Details

Salary Range

Salary not disclosed

Location

Toronto, ON, CA

Employment Type

Hybrid

Original Posting

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