Consumer Access Specialist
AdventHealth
Compensation
About the role
The role you'll contribute: Ensures patients are appropriately registered for all service lines. Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required. Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments. Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all. Provides PBX (switchboard) coverage and support as needed. The value you'll bring to the team: Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed. Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans. Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information. Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes. The expertise and experiences you'll need to succeed: Required qualifications: High School Grad or Equiv This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.
Responsibilities
- Ensures patients are appropriately registered for all service lines.
- Performs eligibility verification, obtains pre-cert and/or authorizations, makes financial arrangements, requests, and receives payments for services, performs cashiering functions, clears registration errors, and edits pre-bill, and other duties as required.
- Maintains a close working relationship with clinical partners to ensure continual open communication between clinical, ancillary, and patient access departments.
- Actively participates in extending exemplary service to both internal and external customers and accepts responsibility in maintaining relationships that are equally respectful to all.
- Provides PBX (switchboard) coverage and support as needed.
- Performs Medicare compliance reviews and issues Advance Beneficiary Notices of Noncoverage as needed.
- Creates accurate estimates for patient financial responsibility and collects payments or establishes payment plans.
- Coordinates with utilization management staff for pre-authorization issues and ensures patients have necessary logistical information.
- Contacts insurance companies to verify eligibility and benefits, and obtains pre-authorizations within established timeframes.
Requirements
- High School Grad or Equiv
Benefits
- Benefits from Day One
- Paid Days Off from Day One
- Student Loan Repayment Program
- Career Development
- Whole Person Wellbeing Resources
About the Company
Henry Porter recognized the value of holistic healthcare after receiving treatment at two Seventh-day Adventist Sanitariums. His experiences at these sanitariums changed his life and the face of healthcare in Denver forever. The care he received left such an impact on him that he became committed to opening a similar facility in Denver, CO. Today, AdventHealth Porter along with its sister facilities, continues to apply the same philosophy of care in treating the mind, body, and spirit. Founded in 1930, AdventHealth Porter has provided people throughout Denver and surrounding communities with compassionate, personalized healthcare. Today, AdventHealth Porter is a full-service, acute-care referral center specializing in joint replacement, spine surgery, organ transplant, behavioral health, cancer care, and innovative cardiac treatments. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier. All the benefits and perks you need for you and your family: Benefits from Day One Paid Days Off from Day One Student Loan Repayment Program Career Development Whole Person Wellbeing Resources
Job Details
Salary Range
$20 - $32/hourly
Location
Denver, CO, U.S.
Employment Type
Full-time
Original Posting
View on company website