Lead Experience Designer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Lead Experience Designer Use service design and UX craft to transform how payers and providers collaborate—improving care, cutting waste, and shaping the future of healthcare.

• Define a holistic customer experience vision for a portfolio of data products
• Lead the end-to-end design process from customer discovery to prototyping and detailed design of digital service experiences
• Design elegant dashboard and service experiences that balance user needs, technical constraints, and business goals

• 5-10 years of professional experience in relevant roles (i.e. UX/UI, service design, strategic design) in complex, data-rich domains such as healthcare, finance, insurance, or enterprise SaaS
• Demonstrated track record of bringing human-centered designs from early concept to implementation to post-launch iteration
• Strong skills in user research, journey mapping, service blueprinting, and synthesizing insights into design opportunities

• 401k matching
• Health insurance
• Flight privileges

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.