Account Specialist

The Account Specialist is responsible for supporting strategic sales and account associates in the growth and retention of existing accounts as well as mentoring team members.

• Builds external relationships with existing accounts, members, and brokers.
• Develops understanding of client needs and priorities.
• Manages complex sales, claims, and benefit issues by researching, resolving, and responding to accounts, members and brokers.
• Conducts meetings with clients to educate, promote, persuade, and drive opportunities for additional growth and product sales.
• Communicates with internal partners to assist with upsells.
• Partners with sales support associates on request for proposal (“RFP”) responses to brokers and groups.
• Updates systems for proposal and sales activities.
• Collaborates with internal stakeholders to meet and exceed client expectations.
• Supports internal and external client reporting, as needed.
• Acts on behalf of Strategic Account associate to respond to client needs, as necessary.
• Mentors, coaches, and trains lower-level and/or new support staff.

• Requires a BA/BS and a minimum 3 years of related experience; or any combination of education and experience which would provide an equivalent background.
• Sales license required where necessary or the ability to obtain within 60 days of hire.

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution
• Life insurance
• Wellness programs
• Financial education resources

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.