Cloud Data Operations - Sr. Specialist

Ascension Data Delivery and Governance group within Ascension Technologies (AT) is seeking a Senior Specialist to be a part of our Cloud Data Operations team. This role administers day to day operational support of various projects within the Google Cloud. This role includes various SME responsibilities which entails identifying and troubleshooting issues, finding their resolution and/or escalation in support of follow-up efforts. Ascension is transitioning to a DevOps and SRE organization, so we are looking for a Cloud DevOps Specialist who has an appetite for change with an ability to challenge the boundaries of what can be done with automation and tooling.

• Administers day to day operational support of various projects within the Google Cloud
• Identifies and troubleshoots issues, finds their resolution and/or escalation in support of follow-up efforts
• Supports daily operations with a distinct focus on triage, impact mitigation and root cause identification
• Centralizes points of interaction for both internal and external partners
• Aligns Product and Customer Focused priorities with Operational needs
• Contributes to efforts for Protect and Enable teams responsible for implementing DevOps practices, production readiness, and compliance for Ascension Core Data Applications
• Leads activities for Continuous Delivery / Continuous Improvement, automates existing technical processes, enhances monitoring, and identifies efficiencies for Cloud native applications
• Engages in and improves the whole lifecycle of services—from inception and design, through deployment, operation and refinement
• Supports services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews
• Maintains services once they are live by measuring and monitoring availability, latency and overall system health
• Scales systems sustainably through mechanisms like automation, and evolves systems by pushing for changes that improve reliability and velocity
• Manages, implements, enhances, and enforces consistent company and department Security Ops practices
• Builds out the CI/CD pipeline
• Supports deployments of code into multiple environments
• Delivers time-saving process improvements that will be repeatable, maintainable, valuable, and fit into Operations vision

• Bachelor's degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience
• Background in DevOps practices a distinct advantage
• Background in Operation Support model creation or design
• Experience with algorithms, data structures, complexity analysis and software design
• Experience in one or more of the following: C, C++, Java, Python, Go, Perl or Ruby
• Knowledge of Ansible, Jenkins, Github, Maven, JFrog, Kubernetes
• Experience in Cloud technologies, preferably Google Cloud, alternatively AWS or Azure
• High energy and ability to influence others
• Strong understanding of all phases of a Software Development Life Cycle
• Exceptional communication skills
• Self-motivated and highly collaborative
• Comfortable working in a dynamic and fast-paced environment
• Interest in designing, analyzing and troubleshooting large-scale distributed systems
• Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive
• Ability to debug and optimize code and automate routine tasks

• Paid time off (PTO)
• Various health insurance options & wellness plans
• Retirement benefits including employer match plans
• Long-term & short-term disability
• Employee assistance programs (EAP)
• Parental leave & adoption assistance
• Tuition reimbursement

Ascension is a leading healthcare organization that provides high-quality, patient-centered care to our communities. We are committed to innovation, quality, and excellence in all that we do.