Admissions Coordinator II

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• Reviews scheduled procedures and recent admissions to verify insurance eligibility, benefits, and authorization requirements for all patient visits.
• Collaborates with physician offices, insurance companies, and case management staff to secure prior authorizations and address financial clearance needs.
• Accurately collects and enters patient demographic, financial, and insurance information into the registration system while ensuring compliance with established procedures.
• Provides patients with written estimates of financial liability and addresses questions regarding coverage, costs, and payment options.
• Utilizes the registration scanning system to maintain accurate records and ensures documentation aligns with regulatory and organizational standards.
• Verifies insurance coverage and eligibility, initiating pre-certifications for commercial insurance as required.
• Assists with resolving registration-related issues and escalates complex problems to the manager when necessary.
• Collaborates with Eligibility Screening Services (ESS), Shared Service Center (SSC), and other departments to financially secure patients and improve denial reduction processes.
• Supports the Care Management and Medical Records departments in correcting patient account information as needed.
• Generates and maintains reports from the registration system to track registration accuracy, insurance verification, and denial trends.
• Greets patients, families, and staff with professionalism and respect, fostering a welcoming environment for all visitors.
• Performs other duties as assigned.

• 2-4 years of experience in patient access, registration, or healthcare-related administrative role required
• 2-4 years of experience with insurance verification and authorization required

• health insurance
• 401(k)
• licensure/certification reimbursement
• tuition reimbursement
• student loan assistance

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