Station Admin Coordinator - MDW
Station Admin Coordinator - MDW
Our Company Promise
We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.
Job Description:
*** For external applicants only:
(1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Chicago.
(2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Station Admin Coordinator position at MDW within the last 12 months.
***
The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what’s important in their lives through friendly, reliable, and low-cost air travel. Our Station Admin Coordinator serve as a one-stop shop for the clerical needs of the Station.
The Station Admin Coordinator works at a computer workstation within the airport and assists in the coordination of New Hire onboarding processes.
Additionally, this role manages access and distribution of materials from Ground Operations Leaders, including station keys, Southwest and airport badges, parking tags/cards, paychecks, communication and training materials, and more as required.
The Station Admin Coordinator effectively communicates with the Ground Operations Teams, Leaders, and other workgroups to resolve many different inquiries and needs at once, while offering our Legendary Customer Service to our Internal and External Customers.
Additional details
A role that includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays.
U.S. citizenship or current authorization to work in the U.S.
required
and no current or future work authorization sponsorship available.
We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.
Responsibilities
Provides friendly service and maintains positive relationships with all internal and external Customers to resolve questions, discrepancies and procedural problems within established timeframes
Develop and maintain understanding of Ground Operations and effective relationships with Ground Ops partner departments
General clerical tasks such as filing, distribution of miscellaneous items/documents, answering phones, mail processing, etc.
Responsible for station financials including verification of monies received from Station Sales, preparation of bank deposits, reconciliation and maintenance of petties, etc.
Processes, verifies, balances and reconcile expense reports, invoices and Leader's purchasing card as needed to prepare for accounts payable.
Order, maintain, distribute and audit all accountable documents
Prepare and process station level pass requests
Maintenance of station and staff phone lists, org charts, conference room schedules, etc.
Responsible for maintaining the integrity of confidential, proprietary, and sensitive Company and personal information, including Employee files to ensure compliance with company guidelines, support planning decisions, engage stakeholders, and deliver on department goals and requirements
Maintains and archives historical records by documenting changes and revisions to materials such as memos, project files, presentations, spreadsheets, etc.
Serves as primary resource for ensuring Internal Customer Care notifications are completed
Disseminates correspondence and information as required through Company email and board mail
Procurement and distribution of Station supplies
Miscellaneous station duties such as coordination of station keys, badge distribution, parking administration, etc.
Responsible for supporting cross-departmental projects/initiatives via communication and meeting coordination, preparation and organization of meeting materials, schedule preparation and distribution, document preparation, timeline and time frame documentation, luncheon planning, events, etc.
Prepares and coordinates detailed special, real time and recurring reporting for operational and non-operational procedures to evaluate status, company processes, etc.
May perform other job duties as directed by Employee's Leaders
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